--- title: Returning your order description: Overview of returns, exchanges and order support options. --- [Skip to content](https://support.saga.fitness/returning-your-order#main-content) [![SAGA White Logo small](https://support.saga.fitness/hs-fs/hubfs/SAGA%20White%20Logo%20small.png?width=400&height=80&name=SAGA%20White%20Logo%20small.png)](https://support.saga.fitness/?hsLang=en) Open main navigation Close main navigation This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. 1. [SAGA Knowledge Base](https://support.saga.fitness/?hsLang=en) 2. [Orders & Shipping](https://support.saga.fitness/orders-shipping?hsLang=en) # Returning your order Due to the nature of SAGA products as wearable exercise devices, we are unable to offer returns. Exchanges are possible in the case that you've ordered or received a product with the wrong size or other parameters. Exchange requests must be submitted within 30 days of your purchase by contacting [support@saga.fitness](mailto:support@saga.fitness).  > Note that exchanges may incur an additional shipping and processing fee. If you've been sent an incorrect product from our warehouse, reach out to [support@saga.fitness](mailto:support@saga.fitness) with your order number and we'll organize an exchange free of charge. - [Getting Started](https://support.saga.fitness/getting-started?hsLang=en) - [Using BFR Cuffs](https://support.saga.fitness/using-bfr-cuffs?hsLang=en) - [Orders & Shipping](https://support.saga.fitness/orders-shipping?hsLang=en) - [About BFR Training](https://support.saga.fitness/about-bfr-training?hsLang=en) - [Troubleshooting](https://support.saga.fitness/troubleshooting?hsLang=en) - [Partner with SAGA](https://support.saga.fitness/partner-with-saga?hsLang=en) [![SAGA Logo Black Small](https://app-na2.hubspot.com/api/filemanager/api/v2/files/371516251834/signed-url-redirect?portalId=242388504 "SAGA Logo Black Small")](https://saga.fitness/) [CONTACT US](https://40b860.share-na2.hsforms.com/2FCbboByNQkirYweuf1hibg) © SAGA Fitness [Privacy Policy](https://saga.fitness/policies/privacy-policy)