--- title: White screen encountered upon opening app description: Learn how to troubleshoot app loading and display issues. --- [Skip to content](https://support.saga.fitness/knowledge-base/white-screen-upon-opening-app#main-content) [![SAGA_logo_White_RGB (1)](https://support.saga.fitness/hs-fs/hubfs/SAGA_logo_White_RGB%20(1).png?width=300&height=50&name=SAGA_logo_White_RGB%20(1).png)](https://242388504.hs-sites-na2.com/knowledge-base?hsLang=en) Open main navigation Close main navigation This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. 1. [SAGA Knowledge Base](https://support.saga.fitness/knowledge-base?hsLang=en) 2. [Troubleshooting](https://support.saga.fitness/knowledge-base/troubleshooting?hsLang=en) # White screen encountered upon opening app A white screen when opening the app often means cookies being blocked by your device. To resolve this, ensure that cookies are enabled via the browser that you normally use. - **iOS / Apple (Safari):** Follow the [Apple guide](https://support.apple.com/en-gb/guide/iphone/iph1ec277219/ios) to allow cookies. - **Android (Google Chrome):** Follow the [Chrome guide](https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DAndroid) to allow cookies. - **Samsung (Samsung Browser):** Follow the [Samsung guide](https://www.samsung.com/uk/support/mobile-devices/what-are-cookies-and-how-do-i-enable-or-disable-them-on-my-samsung-galaxy-device/) to allow cookies. Once you have enabled cookies, fully close and relaunch the SAGA app. - [Getting Started](https://support.saga.fitness/knowledge-base/getting-started?hsLang=en) - [Using BFR Cuffs](https://support.saga.fitness/knowledge-base/using-bfr-cuffs?hsLang=en) - [Orders & Shipping](https://support.saga.fitness/knowledge-base/orders-shipping?hsLang=en) - [About BFR Training](https://support.saga.fitness/knowledge-base/about-bfr-training?hsLang=en) - [Troubleshooting](https://support.saga.fitness/knowledge-base/troubleshooting?hsLang=en) - [Partner with SAGA](https://support.saga.fitness/knowledge-base/partner-with-saga?hsLang=en) [![SAGA_logo_black_RGB](https://support.saga.fitness/hs-fs/hubfs/SAGA_logo_black_RGB.png?width=200&height=33&name=SAGA_logo_black_RGB.png "SAGA_logo_black_RGB")](https://saga.fitness/) [CONTACT US](https://40b860.share-na2.hsforms.com/2FCbboByNQkirYweuf1hibg) © SAGA Fitness [Privacy Policy](https://saga.fitness/policies/privacy-policy)