--- title: Performing a hard reset description: General guidance on resolving Bluetooth pairing issues with BFR cuffs. --- [Skip to content](https://support.saga.fitness/knowledge-base/performing-hard-reset#main-content) [![SAGA_logo_White_RGB (1)](https://support.saga.fitness/hs-fs/hubfs/SAGA_logo_White_RGB%20(1).png?width=300&height=50&name=SAGA_logo_White_RGB%20(1).png)](https://242388504.hs-sites-na2.com/knowledge-base?hsLang=en) Open main navigation Close main navigation This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. 1. [SAGA Knowledge Base](https://support.saga.fitness/knowledge-base?hsLang=en) 2. [Troubleshooting](https://support.saga.fitness/knowledge-base/troubleshooting?hsLang=en) # Performing a hard reset The sensor inside your cuffs that detects limb occlusion pressure (LOP) is sensitive and may occasionally require a reset to function correctly. 1. Turn the cuff on and confirm it's powered on; you should see a flashing blue light if so. 2. Turn the module over and locate the small reset hole directly beside the serial number. **Do not fully remove the module.** If needed, gently roll the air bladder to access it. ![Cuff Reset](https://support.saga.fitness/hs-fs/hubfs/Cuff%20Reset.jpeg?width=411&height=296&name=Cuff%20Reset.jpeg) 3. With the module powered on, insert a paperclip or straw cleaner into the reset hole and press until you hear a click. Continue holding until the light turns off, then hold for a further 5 seconds. 4. Release and the light should come back on. 5. Completely close the app and reopen it. Then reconnect your cuffs. **Still not working?** Contact us at [support@saga.fitness](mailto:support@saga.fitness) with a short video of the issue, your order number, and whether it's one or both cuffs that is affected. Our team will take it from there. - [Getting Started](https://support.saga.fitness/knowledge-base/getting-started?hsLang=en) - [Using BFR Cuffs](https://support.saga.fitness/knowledge-base/using-bfr-cuffs?hsLang=en) - [Orders & Shipping](https://support.saga.fitness/knowledge-base/orders-shipping?hsLang=en) - [About BFR Training](https://support.saga.fitness/knowledge-base/about-bfr-training?hsLang=en) - [Troubleshooting](https://support.saga.fitness/knowledge-base/troubleshooting?hsLang=en) - [Partner with SAGA](https://support.saga.fitness/knowledge-base/partner-with-saga?hsLang=en) [![SAGA_logo_black_RGB](https://support.saga.fitness/hs-fs/hubfs/SAGA_logo_black_RGB.png?width=200&height=33&name=SAGA_logo_black_RGB.png "SAGA_logo_black_RGB")](https://saga.fitness/) [CONTACT US](https://40b860.share-na2.hsforms.com/2FCbboByNQkirYweuf1hibg) © SAGA Fitness [Privacy Policy](https://saga.fitness/policies/privacy-policy)