Issues with pressure cycles

AirBands are not inflating after tapping start

• Check that your AirBands are connected via Bluetooth before starting. If the connection has dropped, close and reopen the app and reconnect.
• Ensure the AirBands are fitted correctly and the strap feeds smoothly through the buckle with no folds, creases or pinching that may affect pressure distribution.
• Ensure the AirBands are charged.
• If the above steps do not work, perform a hard reset.

Timer is not starting

• The timer will not begin until the AirBands reach your set pressure.
• Ensure you remain still while the cuffs are inflating.
• If that doesn't work, turn off your AirBands and swipe out of the app, then try again.
• If the above steps do not work, perform a hard reset.

AirBands are not deflating at the end of the duration

• Check your Bluetooth connection. If the connection drops out mid-session, the AirBands may not respond to the deflation command.
• Ensure your phone stays within range during the session and that no other devices are interfering with the connection.
• If the AirBands remain inflated, manually deflate by removing the cuff.
• Restart the AirBands and reconnect before trying again,
• If the above steps do not work, perform a hard reset.

AirBands deflated but did not re-inflate for the next cycle

• This is usually a Bluetooth connectivity issue. Ensure your phone stays within range during the session and that no other devices are interfering with the connection
• If the above steps do not work, perform a hard reset.

Session ended early or skipped cycles

• Check that your Repeat Count was set correctly before confirming the protocol.
• A dropped Bluetooth connection mid-session can cause the cycle to end. Stay within range of your device.

App crashed or closed mid-session

• The AirBands will continue the current inflation or deflation phase but may not complete further cycles without the app.
• Reopen the app and reconnect to your AirBands.
• Manually deflate if needed before starting a new session

General Troubleshooting Tips: 

If after following the above guidance you're still having trouble connecting or calibrating the cuffs:

1. Hold the power button until the cuffs turn off completely.
2. Remove the SAGA app from your device and reinstall it.
3. Toggle your device's Bluetooth setting off and on again.
4. Open the SAGA app, reconnect to the cuffs and initiate a calibration.
5. Perform a hard reset of your device.

Still running into difficulties? Reach out to support@saga.fitness with details of your issue.