If there is any reason you are not satisfied with your purchase, you have 30 days to return it with a money-back guarantee or product exchange.
- Returns are accepted within the first 30 days from the date of purchase. If you are within your first 30 days, please reach out to our Customer Support Team via email at firstname.lastname@example.org
- Once we receive your email, a member of our team will provide you with a Return Authorization Form to complete and send back to us. The form MUST be included with your return. Please keep in mind, we do not cover the shipping cost for the returned device. We advise that you hold onto your tracking information as we are not responsible for lost packages by the carrier.
- Once we receive the return device to our warehouse, it will take approximately 2 business day to process a refund or ship your new product.
- Once we issue the refund, it can take 5-7 business days for it to reflect in your original method of payment or for you to receive your new pair of cuffs.
Exact return addresses will be provided by our customer experience team during the return process.
If you have any questions or concerns, please do not hesitate to contact us at email@example.com. We’re happy to help.
Please note, that if you have changed your mind and would like to return your cuffs, we will deduct the cost of shipping (both ways) from the amount you will be refunded.